SoFTWARE
Our Scentroid software has been strategically designed in order to give our users the best experience possible. We have designed solutions in order to view historical data, view live data (depending on the analyzer) analyze and run diagnostics, configure, and set alarm levels. Our proprietary software has been built specifically for you and your monitoring needs. We currently offer 2 major software branches based off of your analyzer: our SIMS3 system and our DRIMS2 system.
SIMS3 System
This Cloud-Based Software collects data from a variety of sensors and presents it with an easy to understand graphical interface. This all-inclusive software can be used to view historical data, run diagnostics, configure and set alarm levels.
Our Scentroid TOMS System has also bee fully embedded into SIMS3.
DRIMS2 System
The Scentroid Drone Information Management System, DRIMS2, our all-inclusive software, is used to view historical data, run diagnostics, configure, and set alarm levels for our Flying laboratory units.
Scentroid is committed to provide our customers with the highest quality products & services. We use established best practices of our industry to meet or exceed your quality expectations. To achieve these objectives and meet the requirements of our customers, we aim to:
- Empower our clients with vast in-depth knowledge, state-of-the-art instruments, and extensive customer support.
- Strive in every aspect of our operation to put our client first and use our research expertise to develop the most innovative and effective products and services in the sensory industry.
- Ensuring the customer needs and expectations are determined and fulfilled with the aim of achieving their utmost satisfaction.
- Striving to deliver products on time with zero defects.
- Training all members of staff in the needs and responsibilities of our quality management system (QMS).
- We strive to continuously improve the effectiveness of the quality management system (QMS) by maintaining, monitoring, reviewing, auditing and enhancing our compliance to ISO 9001:2015
- QMS shall be communicated throughout the organization as well as the system of identifying, reporting, investigating and resolving all non-conformances and taking action to prevent recurrences.
We are so confident of the reliability of our products that we are glad to offer our clients comprehensive 24 month full warranty, covering even the sensors in our equipment! This does not include components such as filters and PID lamps. Our customers get access to our trained and authorized service center for the duration of the warranty subject to the terms and conditions of the warranty. For any related issue, you can reach one of our engineers via email for any technical issue. For fast and efficient support simply email support@scentroid.com
